TY  - BOOK
AU  - Ertel Chris,Solomon Lisa Kay
AU  - Solomon,Lisa Kay,Ertel Chris
TI  - Moments of impact: how to design strategic conversations that accelerate change 
SN  - 9781451697629 
AV  - HM1261 .E78 2014
PY  - 2014///]
CY  - New York
PB  - Simon & Schuster
KW  - Leadership
KW  - Publick speaking
N1  - Includes index; Introduction: the most important leadership lesson they don't teach you at harvard business school (or anywhere else) -- Designing a strategic conversation -- Define your purpose -- Engage multiple perspectives -- Frame the issues -- Set the scene -- Make it an experience -- Confronting the "yabbuts" -- Make your moment -- Moments of impact starter kit -- Moments of impact end notes
ER  -