Ertel Chris, Solomon Lisa Kay:  2014. <br/><br/>
Moments of impact :  how to design strategic conversations that accelerate change / 
Chris Ertel & Lisa Kay Solomon. 
 - New York:  Simon & Schuster,  2014. 
 - 264 pages :  ill ;  24 cm 
<br/><br/> Includes index. 
<br/><br/>Introduction: the most important leadership lesson they don't teach you at harvard business school (or anywhere else) -- Designing a strategic conversation -- Define your purpose -- Engage multiple perspectives -- Frame the issues -- Set the scene -- Make it an experience -- Confronting the "yabbuts" -- Make your moment -- Moments of impact starter kit -- Moments of impact end notes. 
<br/><br/><label>ISBN: </label>9781451697629  9781451697629  ebook 9781451697629 
<br/><br/><label>LCCN: </label>2013031453 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Leadership.<br/>Publick speaking.
<br/><br/><label>LC Class. No.: </label>HM1261  / .E78 2014